Student Feedback

Name

First

Last

Date *

The information I received about my course before I enrolled (signed up) was factual and accurate. *

Strongly Disagree
Disagree
Agree
Strongly Agree

MARKETING AND RECRUITMENT

I knew the name of my training provider before I enrolled (signed up). *

Strongly Disagree
Disagree
Agree
Strongly Agree

MARKETING AND RECRUITMENT

Did the training provider offer you any incentives to sign up to the course (such as an iPad or a laptop)?

MARKETING AND RECRUITMENT

Did the training provider promise or guarantee you would get a job if you completed the course?

MARKETING AND RECRUITMENT

Was there another organisation (different to your training provider) involved in marketing, recruiting or signing you up to this course?

MARKETING AND RECRUITMENT

At the time you signed up, were you aware there was another organisation (different to your training provider) involved with your recruitment and sign up?

MARKETING AND RECRUITMENT

My training provider gave me advice about how the course would meet my needs before I enrolled (signed up). *

Strongly Disagree
Disagree
Agree
Strongly Agree

ENROLMENT

I understood the length of the course, study requirements and assessment (test) methods before I enrolled (signed up). *

Strongly Disagree
Disagree
Agree
Strongly Agree

ENROLMENT

My rights and responsibilities as a student were explained to me before I enrolled (signed up). *

Strongly Disagree
Disagree
Agree
Strongly Agree

ENROLMENT

The payment terms and conditions, including any loan arrangements, were clear to me when I enrolled (signed up). *

Strongly Disagree
Disagree
Agree
Strongly Agree

ENROLMENT

I was aware of my training provider's refund policy when I enrolled (signed up). *

Strongly Disagree
Disagree
Agree
Strongly Agree

ENROLMENT

My training provider has asked me if I have any special learning needs. *

Strongly Disagree
Disagree
Agree
Strongly Agree

SUPPORT AND PROGRESSION

I have been given information about support services available to me as a student. *

Strongly Disagree
Disagree
Agree
Strongly Agree

SUPPORT AND PROGRESSION

I know I can get help if I have a problem or find the course difficult. *

Strongly Disagree
Disagree
Agree
Strongly Agree

SUPPORT AND PROGRESSION

My training provider supports me to use technology and access the learning resources I need to complete my course. *

Strongly Disagree
Disagree
Agree
Strongly Agree

SUPPORT AND PROGRESSION

I understand how to make a complaint if I am unhappy about my training or support services. *

Strongly Disagree
Disagree
Agree
Strongly Agree

SUPPORT AND PROGRESSION

My teachers/trainers are professional and knowledgeable about my course subject. *

Strongly Disagree
Disagree
Agree
Strongly Agree

TRAINING AND ASSESSEMNT

The amount of training I receive is enough to allow me to practice new skills before I am assessed (tested). *

Strongly Disagree
Disagree
Agree
Strongly Agree

TRAINING AND ASSESSEMNT

I have access to good quality learning resources and facilities. *

Strongly Disagree
Disagree
Agree
Strongly Agree

TRAINING AND ASSESSEMNT

Assessment activities are fair and are clearly explained to me. *

Strongly Disagree
Disagree
Agree
Strongly Agree

TRAINING AND ASSESSEMNT

I am given helpful feedback on my assessment tasks. *

Strongly Disagree
Disagree
Agree
Strongly Agree

TRAINING AND ASSESSEMNT

My course is meeting my work, career or study needs. *

Strongly Disagree
Disagree
Agree
Strongly Agree

COMPLETION

I understand what is required to successfully complete my course. *

Strongly Disagree
Disagree
Agree
Strongly Agree

COMPLETION

I expect to complete my course within the planned study time. *

Strongly Disagree
Disagree
Agree
Strongly Agree

COMPLETION

I value the training provided by my training provider. *

Strongly Disagree
Disagree
Agree
Strongly Agree

COMPLETION

I would recommend my training provider to my friends, family and colleagues. *

Strongly Disagree
Disagree
Agree
Strongly Agree

COMPLETION

I would recommend my training provider to my friends, family and colleagues. *

OVERALL SATISFACTION

What have you valued most about your training experience? *

OVERALL SATISFACTION

How could your training experience have been improved? *

OVERALL SATISFACTION

Are there any other comments you wish to provide? *

OVERALL SATISFACTION

ASQA Student Feedback Form