Advance-Forward RTO#45256

Advance Forward

QLD Crowd Controller Revalidation

QLD Crowd Controller Revalidation

This Crowd Controller Revalidation course is suitable for licensed security officers and crowd controllers who are required to renew their Queensland Security and/or Crowd Controller license.

After successful completion of this course you will have the knowledge and skills to re-apply for a Queensland Security license with the Office of Fair Trading.

Methods of Delivery

3 day face-to-face training

This course is delivered from 8:30am until 5:00pm on selected days. The total duration of the in house training takes place over 3 days.

Minimum Requirements for Eligibility

To be eligible for this course you are required to meet the following criteria:

  • Hold a current Qld Security Guard License
  • Be an Australian or New Zealand Citizen or Resident documented with a Passport, Citizenship Certificate or Green Medicare Card (Must provide at least 1 Document)
  • Be an Australian or New Zealand citizen or resident documented with a passport, Citizenship Certificate or green Medicare Card (must provide at least 1 Document)
  • Prove your identity documented with a drivers license, 18+ Proof of Age Card, Keypass Card or passport (must provide at least 1 Document)
  • 18 years of age or older documented with a drivers license, 18+ Proof of Age Card, Keypass Card or passport (must provide at least 1 Document)

Advance-Forward RTO45256 IS NOT CRICOS approved and therefore cannot accept international students

Our Brisbane location is a 5 minute walk from the Springwood Bus Stop, we are a direct exit off the M1 Motorway heading south and around the corner from Arndale Shopping Centre.  There is also plenty of parking available near our location.

Our Toowoomba location is a 5 minute drive from Toowoomba City. We are a direct exit off the Warrego Highway heading west just near the new Toowoomba Bypass at Charlton.  There is also plenty of parking available near our location.

Units of Competency

Upon successful completion of the course you will be provided with a Statement of Attainment for the following units of competency. To achieve this qualification you will be required to complete and demonstrate an understanding of the following 4 units of competency through written assessments, verbal assessments and practical display assessments and case scenarios.

  • CPPSEC3101 – Manage conflict and security risks using negotiation
  • CPPSEC3121 – Control persons using empty hand techniques
  • HLTAID006 – Provide Advanced First Aid
  • HLTAID001 – Provide Cardiopulmonary Resuscitation

Upon Successful Completion of this Course

Upon successful completion of this course you will have obtained the required volume of learning, skills and knowledge to renew your Queensland Crowd Controller License. The Office of Fair Trading require that these units are completed to renew your Crowd Controller License every 3 years with HLTAID001 – Provide Cardiopulmonary Resuscitation recommended for renewal every 12 months.

This course will also provide you with multiple opportunities to practice and present good communication skills, teamwork, problem solving, initiatives and enterprise, planning and organisation, self management, effective learning skills and information about the newest security law, legislation and security technology.

All our courses are presented by experienced trainers who have relevant industry experience and the knowledge to assist you to become a successful crowd controller and security guard.

Non-Satisfactory Completion

If you receive a non-satisfactory completion at the end of the course, you will be provided with a second opportunity to complete the course satisfactorily at no cost. Our trainers will use all available facilities to assist you in reaching a satisfactory grading. We do not guarantee the successful completion of this course, however we will provide you with the full support from our expert trainers for you to achieve the best possible outcome.

Employment Opportunities

Advance-Forward is not an employment agency. However, written references may be applied for by the student within 2 (two) weeks after the successful completion of the course.

Upon a successful completion of the Crowd Controller Revalidation course you will be able to apply on line or face to face to the Office of Fair Trading for the renewal of your Crowd Controller License.

After the successful receipt of your Crowd Controller or Security Guard license which is issued to you by the Qld Office of Fair Trading you may be eligible to continue work in security positions in such places as shopping centres, Mine sites, nightclubs, static guard, mobile guard, TAFE’s and schools.

Course Costs

The cost for the Crowd Controller Revalidation is $450. We accept payments by bank transfer, PayPal, cash or EFT/credit card facilities. Payment plans are not available for this course.

A deposit of $100 is required upon your enrolment, with refunds available as per our refund policy. A copy of our refund policy can be located on our website or a hard copy can be viewed in our student handbook.

Recognition Of Prior Learning Policy

RPL Policy

Credit Transfer Application

Credit Transfer Application

Student Handbook

Student Handbook


All students are required to provide us with your USI number issued by the training authority. If you do not have a USI number please go to and follow the prompts to apply for a USI number. Once we receive your USI we will provide you with a copy of our student handbook.

This course requires prior knowledge and a valid security license.

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